SIP-VoIP FAQ

FAQ - last updated: 21.03.2008 - Updated posts are red. 0. Will I need WiFi connenction for the calls to work? Yes. The VoIP SW requires WiFi connection to transmit your phone call.1. When calling someone on the ipod touch where do I get a SIP provider from and does it cost any money?You will need to register a SIP account. The one we are using for testing is www.freecall.com. Some countries are for free, some are not at this provider. Every provider has different options.You will need to choose a provider that offers the most for you.2. How do I get a Microphone? … For ordering a mic, you just need to find the link on the right side, or to use this link. Yes: Our Microphones have been tested on OS 1.1.1 112, 113 and and 1.1.4. Pls check also point 29.3. Is this mic meant only for Voice recording? Can it be used for VoIP technology too? The mic is a physical device and it can be used with ANY app that supports LineIn from the Touch. It is a dictaphone SW (example: VNotes) that stores your voice samples from the Touchmods Mic to the Flash Memory of the Touch. Also, it is the VoIP SW that will make your Touch call your friends and families and send your voice acquired by the mic to the other side.4. Do I have to change something on the iPod Touch to make the VoIP work? First, you will need to allow homebrew and 3rd party SW for your iPod. You do it by opening and following the page at www.jalibreakme.com in your Safari on the Touch. (if it does not work, try the tutorials on  iclarified.com). Then you will need to add the Touchmods repository (see point 8below) into the application called Installer, and then to install the VoIP SIP app.5. How do I register a SIP account?For available providers pls check the table on the right side of our blog. Example: in case of www.freecall.com, download the Win application, and register a SIP account. If you have a Linux or Mac machine, pls search for the link that allows creating an account without the need to download the App. 6. Purchasing SIP credits Depends on the provider you use. In case of freecall.com you go online, log in, and use one of the many ways to upload money. The next min you can make a call..7. Getting a call-in number? it is not really necessary but if you insist … you just choose this additional option when buying credits for minutes next time  For setting problems pls check out nr.38-40.8. Installing and Starting the SIP VoIP app on the Touch? a) In case you an older release of SIP-VoIP from Touchmods, the only thing you need is to UPDATE it after the new release. b )If you have nothing installed yet, you will need to add our repository to the Sources list in Installer:http://touchmods.net/rep.xml.. and Install the Touchmods SIP VoIP Application. Once springboard restarted, you search for and clink the green Touchmods logo with the white headset.c) If you have a problem isntalling the app through the installer (some people reported that the app just does not want to “update”)…. First, please try again, completely uninstall our app and remove rep.xml. Reload the sources, then add our source again. Maybe restart the machine inbetween? d) if everything above fails: pls try adding the app manually by hand with scp. (secure-copy). The url to download the app.zip is: http://touchmods.net/releases/SIP-VoIP.app.zipYou will need to restart Springboard by invoking restart over ssh: (find * | grep restart, then cd there and ./restart). The restart routine is from Erica’s utilities, we guess.NOTE: there is also the possibility that your ipod has a small problem which prevents it from proper installation. Maybe after a restore and rejailbreak it works better. (We used jailbreakme.com)9. Entering the account details You will need your login name, password, and the registrar, which is “sip.voiparound.com” in case of using freecall.com. For the registrar of other providers pls check this table here:http://svsip.free.fr/spip.php?article2registrar for gizmoproject: proxy01.sipphone.com10. The SAVE button is hidden 50% below the keyboard .. is it beacause of it is beta You can get rid of the keyboard by pressing “return”, then you will see the whole SAVE button.11. The volume is too low, how do i change the volume? If you do it before invoking the SIP VoIP App: you open the mp3 player and raise the volumeto max. If you need it once the SIP VoIP App is already running: double-click the physical HOME button, and move the volume, then press CLOSE.12: Why only the Left speaker is active on the Touch during the phone calls? The VoiP communication is only mono, and our first version uses only the left channel.13. My mic does not work, neither with sip, neither with recfile. The wave i record is an empty file. We only can guarantee that the mic -as a device itself- is working when sending it to you. We cannot guarantee that the iPod works with a given SW at your side. But EVERY mic is tested before leaving us.14. What are the “confirmed working providers” ?The list of Approved providers is on the right side of our blog. We are offering the option to put adverts for their services on our site.15. Can we receive call on the Touch?Not with the recent version of the Touchmods App. We plan to add a lot of features and design tricks, but it is for the future.16. Does your SW work with voip buster ?The list of Approved providers is on the right side of our blog. We are offering the option to put adverts for their services on our site.17. I am trying to get a provider ready for Japan. Please let me know if you think this will work.http://www.raketu.com/en/iphone.phpThis provider will not work as requires that you have 2 numbers. 1 to call “from” and 1 to call. 18. Are the phone calls really free? Pls go to the right side and check the list of supported SIP VoIP providers. Feel free to check their websites and learn if they offer free calls to your country. We provide the SW, they provide the service. Our tool is free, that’s what we know.19. The walmart mic mod is NOT going so well for me! How do I get one of your Microphones? Pls go here: http://home.swipnet.se/ridax/touchmic.htm and preorder a Mic: As we have now another batch of microphones to send out, your Touchmods Mic will be shipped in some days.20. Do you think the iPod Touch voip will work with my XYZ server from another provider?XYZ will work if it uses SIP protocol but not in case of IAX protocol.21. I have read on french SIP that u can add RAS key (certificats) to catch freephonie (in france) in public room even encrypted using this system (wpa?). Nokia is providing support of RSA key. Will you implement this?Once the Touchmods SIP VoIP app works on iphone we will try to use certificates. First we need to get soome iPhones for testing and development.22. Is ther any site describing this hack in other languages? There are several “Fun- sites” out there we are aware of:ipodtouchmic.com .. from RxE (still pointing to our old blog),touchmods.fr .. from Antoine,http://rob.tc/ .. from Rob,ipodtouch4all.com .. from Stuartthe latest one does have an embedded translator, so you can check out the news in Japanese if you like 23. How can I change the Icon and the background skin of the SIP VoIP application? Just ssh into your Touch and go into the application directory/Applications/SIP-VoIP.appHere you can replace icon.png, Default.png, call.png and account.png from the ones you download from our skin repository:http://touchmods.net/skins/Do not forget to rename them so that the new ones exactly match the name of theorig ones!24. It would be nice to have a Mobile Phone wich can share HSDPA, Edge, or GPRS data over its WiFi. Which Phone would you recommend? NO ANSWER YET25. I write all setting then type the number then click on dial then it freeze?Sometimes we also have a feeling that it freezes, but no. You need to wait once in a while 1-2 mins for the connection to be established, it is 1.Jan .. so it is understandable. There can be also a typo in your account details. Pls check everything carefullyOk: here is (maybe) a new reason: the password in our app does not recognize uppercase characters….for example “mypassWORD”. So pls use lower-case passwords: (example: change “mypassWORD” to lowercase by using your big machine: “mypassword”).26. Is it possible to remove my name from the list of Microphone Preorders? Yes, it is, but you are making an extra job for us. 10 guys register and 2 of then unregister… The registration is automatized, but the unregistration is not. Pls think twice before asking for a mic. We will pay for the preorder and do a lot of organizational stuff so that you have your own mic.27. The battery does not last long after I made a call.There could be two cases: HW: the Walmart mic seems to drain the battery even the iPod is in sleep mode. It has too many extra ICs to check if the Mic is an approved device, and they maybe never sleep.. SW: In case of SIP-VoIP from 1.1.2008, after finishing the call you need to exit the SIP app and not to let it running. The mediaserver process seems to run in the background, which we tried to fix, but still: just try to type top in the Terminal or over SSH during a call is made and you will see the situation. Mediaserver should NOT use the CPU if no call is active. The Touchmods mic is definitely NOT the battery killer.28. Is there any chance to use the Belkin Tunetalk? It has microphone and speakers so that one would not need to use the earplugs. We would need one to look at, it definitely would need some hack, but let’s see. The idea of having both, speaker and mic in one is good, however, there is a risk of acoustic feedback, as we have a two-way communication with a feedback loop in case of VoIP.29. I did register for the 500 mics, everything went ok, but still did not receive the billing info.Thank you for registering for a Microphone! There was much higher interest for the Touchmods Mics as we expected, therefore the first shipment will be 1000 Mics instead of the planned 500! Hope this is a good news for the first 1000 people. If you are one of them, you received a mail on 13.1.2008 with the payment details, asking for payment. In case we do not receive your payment till 20.1.2008, the next guys starting at position 1001 will get the mic reserved for you. 30. I would really like to have one of those mics, but how can I be sure that I really receive it after I payed?Pls check the Comment nr. 10 from Ining here: http://touchmods.blog.com/2448253/His Mic is one of the very first ones, hand-made. If you still do NOT trust us, you can build your own Mic, based on our “do-it-yourself” tutorials - Part1 and Part2 - and donate a little. 31. Could you ship the Mic to Europe? And could you tell me the shipping costs?The Touchmods team members are located in Europe. We ship worldwide, and the shipping costs are included in the 30 Eu (45 USD). Wherever you are from.32. I love the SIP-VoIP app! I don’t love the fact that I can’t find a provider that will not charge or that limits me to a certain amount of minutes per week…I must ask, what service do you use? And how much does it cost? Any cons? Pros? Thanks!We use freecall.com and did upload Eu 20 during the last days to our the app.. It is free to most of the countries we need in Europe for 3 Months. We have no experience with other providers. All want money, that’s clear, nobody works for free.33. I went to your site but don’t see anything about buying or prepaying for the mic. Please give me a direct link and how much U.S currency I need to pay. Pls load touchmods.net into a NEW browser window (you open a new window by Ctrl-N on a most of the browsers). Then you search the Order a Mic link on the right side of the page…, choose the mic colour, click and send Eu 29.90 (USD 45). Thnx ahead!!34. Can you ship to another address, not to the one on my PayPal account? If your shipping address is not the same as the address used at the PayPal Account you payed with, pls send us an email to marian-at-totalcar-dot-hu.35. Where the hell can i find the ivoice III? I went to all walmarts and even online and they don’t have it. With iVoice related questions pls. contact Uphi: mic-at-uphi-dot-net36. Before i buy this mic, i was wondering what the best sip/voip provider is? i know freecall/voipbuster end up charging money (10 trial calls) i would want to know what the best FREE one is, to call the USA.NO ANSWER YET; as the developers are located in EU 37. Why is it erasing the number when I touch ”call” and it stays on hangup for ever. i don’t understand that even when I have internet. Even when i use freecall.com settings. Andy H. found this issue: If your iPod / iPhone for whatever reason cannot resolve the SIP-Server, …try to ping the sip-server from your computer before starting the app. Another way is to visit the sip-server url from Safari on iPod/iPhone which will also resolve the DNS for you. Explanation: It seems for some reason, that the iPod cannot resolve the SIP name to its respective IP address. Once the CNAME is “ping”-ed from a computer or from Safari (so that the router resolved and cached it), the iPod is able to resolve it, and connect to that. 38. I want to change the skins, but what does it mean to “ssh into my touch!, is it an app or what? ssh is a remote login into your Touch from the command-line of your PC. But you may use SecureFTP (a graphical-interface based app) for Win, or Cyberduck (similar for Mac machines) in order to reach the directory of your machine…Then you will need to go into that directory “/Applications/SIP-VoIP” and replace the skins. You will need the SSH server installed on the Touch, pls Install “Services” maybe it also requires something extra..you will need to search some forums.39. SIP Account settings do NOT save The fix for the save problem on OS 1.1.3 and 1.1.4 is:1. Open a shell (ssh or local on the pod)2. type:”chown -R mobile /Applications/SIP-VoIP.app” Now the save works again… 40. How do I register for a call-in number, in other words inbound number? How does it work on my iPod Touch?   Please check out the comments on the following link below. There is a nice description.. http://touchmods.wordpress.com/2008/03/14/mics-shipping-again/